Jesse chats with Dr. Judd Hollander, Senior Vice President of Healthcare Delivery Innovation and Chief Virtual Care Officer at Jefferson Health and Professor of Emergency Medicine at Sidney Kimmel Medical College at Thomas Jefferson University; Dr. Bracken Babula, Associate Chief Medical Information Officer at Jefferson Health and Clinical Associate Professor in Medicine at Thomas Jefferson University; and Dr. Jennifer Stephens, Enterprise Chief Medical Officer for Ambulatory Quality & Population Health at Jefferson Health and Enterprise Chief Medical Officer at Jefferson Medical Group. Together, they discuss measuring the impact of AI programs; AI governance and enterprise-wide implementation; reducing clinical administrative burden; ambient listening and documentation tools, including potential nursing applications; symptom checkers and agentic AI; identifying and closing gaps in care management; predictive AI, risk management, and pre-deployment testing; the role of external partnerships in AI strategy; balancing centralized governance with department-level innovation and subject-matter expertise; Jefferson Health’s future vision for AI; and much more.
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About Our Guests
Dr. Judd Hollander
Judd E. Hollander, MD, is Senior Vice President of Healthcare Delivery Innovation and Chief Virtual Care Officer at Jefferson Health and Professor of Emergency Medicine at Sidney Kimmel Medical College (SKMC) at Thomas Jefferson University. Responsibilities include the enterprise-wide JeffConnect Telemedicine Program and other innovative and transformational programs that increase access for patients.
He graduated from New York University Medical School in 1986, completed an Internal Medicine Residency at Barnes Hospital in 1989, and an Emergency Medicine Residency at Jacobi Hospital in 1992. His research interests include innovative care delivery models (including telemedicine), risk stratification of patients with potential cardiovascular disease; cocaine associated cardiovascular complications; and laceration and wound management. Dr. Hollander has published over 600 peer-reviewed articles, book chapters, and editorials on these and other topics.
Dr. Hollander was President of the Society for Academic Emergency Medicine (SAEM), chaired the SAEM Program Committee and Emergency Medicine Foundation Scientific Review Committee and was Deputy Editor for the Annals of Emergency Medicine. He co-chaired the National Quality Forum (NQF) committee to create a framework to support measure development for telehealth and currently serves as co-chair of the Research SIG for the American Telehealth Association (ATA). He has previously served as Vice Chair of Finances and Healthcare Enterprises in the Department of Emergency Medicine and Associate Dean of Strategic Health Initiatives at SKMC.
Dr. Hollander was the awarded the ACEP Award for Outstanding Research in 2001, the Hal Jayne SAEM Academic Excellence Award in 2003 and the SAEM Leadership Award in 2011.
Dr. Bracken Babula
Dr. Bracken Babula is an Associate Chief Medical Information Officer at Jefferson Health. He is an internal medicine physician practicing outpatient primary care at Jefferson since 2014, and is a Clinical Associate Professor in Medicine.
He received his medical degree from Weill Cornell Medical College in New York City, completed his internal medicine/primary care residency at Beth Israel Deaconess Medical Center in Boston, and obtained a Masters in Science in Population Health from the Jefferson College of Population Health in Philadelphia. He is board certified in Internal Medicine, Clinical Informatics, and Health Care Administration, Leadership, and Management.
Dr. Jennifer Stephens
Jennifer L. Stephens, DO, MBA, FACP, serves as the Enterprise Chief Medical Officer for Ambulatory Quality & Population Health at Jefferson Health and as the Enterprise Chief Medical Officer for Jefferson Medical Group. In these roles, she has led clinical transformation, quality advancement, and value-based care strategies across the multidisciplinary medical group.
A practicing internist and seasoned health system leader, Dr. Stephens previously served as LVHN’s inaugural Chief Value & Ambulatory Care Officer and the Medical Director for the LVHN Medicare Shared Savings Program ACO, achieving shared savings during her tenure. Her leadership career includes foundational roles in Graduate Medical Education and progressive administrative appointments such as Associate Chief of the Division of General Internal Medicine, Vice Chair for Quality in the Department of Medicine, and multiple Medical Director positions guiding primary care redesign and teambased ambulatory practice models.
Dr. Stephens is deeply committed to leader mentorship. She is a Lehigh Valley Business – 2024 Women of Influence Award honoree, recognized for her impact on mentoring, leadership development, and championing others in healthcare. She is also an inaugural founder of WILL — Women in Leadership & Learning at LVHN, a program designed to elevate women’s professional growth, visibility, and success across the organization.
An educator and scholar, she is on the Board of Trustees for Ursinus College, holds faculty appointments with Thomas Jefferson University, Philadelphia College of Osteopathic Medicine and the University of South Florida’s Morsani College of Medicine. Her academic contributions include publications in NEJM Catalyst Innovations in Care Delivery, Journal of Population Health Management, and Journal of Healthcare Management, alongside frequent national and regional speaking engagements focused on quality, patient partnership, and the future of value-based care.